03 / 03Appointment reminders
Remind every customer
before the visit
A customer has booked a visit and the week gets busy. Appointment reminders is a book for your visits, set up and run by us. Each customer gets a text before their visit.
01Appointment reminders
What it does
Text before the visit
Each customer gets a text the day before the visit and another an hour before.
Follows the book
Take a visit out and no reminder is sent. Put it in again at a new time and the reminder follows.
No double booking
The book will not let the same hour be booked twice.
Works on your phone
The book works on a phone and sits behind the client login on this website. Nothing to install.
02How we work
What you do, and what we do
You put each visit in the book, and take it out there. To change a time, you take it out and put it in again. We set up the book and keep it running, and you send no texts.
Each system is a monthly subscription. Keep it while it works for you.
See how we work03Questions
Do my customers have to install anything?
No. Customers only get a text. You use the book on your phone, with nothing to install.
What if a visit changes time or is called off?
The reminders follow the book. To change a time, you take the visit out and put it in again, and the reminder goes for the new time. A visit taken out gets no reminder.
Does it suit a business that visits customers?
Yes. The book suits both kinds of business: the kind customers come to, and the kind that goes out to customers.
Is my list of customers mine to take out?
Yes. The list of customers in the book is your own. You can take it out at any time.
When do the texts go out?
The day before and an hour before. Texts go only from nine in the morning to nine at night. So a very early visit gets the day-before text only. A visit booked less than a day ahead gets its first text straight away.
04What we do
If you take more than one
Appointment reminders is sold on its own. With an AI website, a visit booked on your website gets reminders once you enter it in the book. With Google reviews, marking a visit done sends the text asking for a review.
05Contact
Ask us how it would work
Write to us and ask how it would work for you. We answer by email.
Or write to ushello@presenciastudios.com